Sony Offers Free PlayStation Store Credit as Apology for Christmas Eve Issue

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Sony is currently in the process of handing out some free PlayStation Store credit to users who were impacted by a festive issue last year. The issue, which occurred on Christmas Eve, prevented users from redeeming voucher codes on the PlayStation Store. According to an email sent to affected users, Sony is aware of the problem and has identified the accounts that were impacted by the error. As a result, the company is providing a $10 wallet credit to those users, which can be used to purchase games, DLC, or other content from the PlayStation Store.

The issue was caused by a systems error that resulted in users being unable to redeem voucher codes on the PlayStation Store. Although the issue only lasted for a single day, it affected every user on all PlayStation platforms. Sony has apologized for any inconvenience this may have caused and has provided the free credit as a gesture of goodwill. The company has also ensured that the original vouchers are now redeemable, so users can still use them to purchase the content they wanted.

The free credit is only being offered to users who specifically tried to redeem a voucher code on Christmas Eve and were unable to do so due to the error. Users who did not attempt to redeem a code on that day are not eligible for the free credit. However, it's worth checking your email to see if you have received a notification from Sony, as you may still be able to receive the free credit. The PlayStation Store credit can be used to purchase a variety of content, including games, DLC, and subscriptions to services like PlayStation Plus.

Some of the key features of the free credit include: * A $10 wallet credit that can be used to purchase content from the PlayStation Store * The ability to redeem original vouchers that were previously unable to be redeemed * A gesture of goodwill from Sony for the inconvenience caused by the Christmas Eve issue * The credit is only available to users who attempted to redeem a voucher code on Christmas Eve and were affected by the error. The compensation is a nice gesture from Sony, and it shows that the company is committed to providing a good experience for its users.

In addition to the free credit, Sony has also promised to provide five free days of PlayStation Plus service to subscribers who were affected by a recent outage. The outage, which occurred in February, prevented users from playing multiplayer games and accessing online content. Sony has apologized for the inconvenience and is providing the free days of service as a gesture of goodwill. Overall, the free PlayStation Store credit and the promise of free PlayStation Plus days are a nice gesture from Sony, and they show that the company is committed to providing a good experience for its users.